Volunteer
Volunteers are essential to our Center’s weekly operations, outreach, and programming. Schedules are flexible, training is provided, and you can be sure that your efforts will be appreciated.
Potential volunteers are asked to complete a volunteer application and will be interviewed by the Holocaust Center’s volunteer coordinator. To get started, please call 407-628-0555.
Opportunities
Museum Docent Volunteer
Volunteer Task Summary
The Holocaust Memorial Resource and Education Center (HMREC) is seeking dedicated and enthusiastic volunteers to be part of our Museum Docent group. This opportunity offers a unique way to contribute to our mission of education and remembrance by ensuring the seamless execution of exhibits and visitor support. Docents introduce our exhibit halls, facilitate visitor discussions, and provide historical context that deepens understanding of the Holocaust and its contemporary relevance. You’ll play a key role in helping us create meaningful experiences for our guests and the broader community.
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Provide active guest engagement in exhibits and public areas, ensuring a welcoming and educational experience.
Lead and assist with field trip groups, delivering introductions, directions, and exhibit overviews.
Manage guest flow during both active visitor hours and no-guest periods by performing assigned tasks such as tidying and restocking.
Operate the admissions desk, including retail sales and visitor check-in.
Stage exhibit materials and restock retail and informational items throughout the day.
Prepare galleries and visitor spaces for open and close-of-day operations.
Provide wayfinding assistance and respond to visitor questions with professionalism and accuracy.
Conduct light maintenance such as gallery checks, shelf straightening, and dusting retail displays.
Monitor exhibit conditions and report issues such as dust buildup, fingerprints, or lighting concerns.
Maintain organized exhibit-related materials, brochures, and staff binders.
Ensure transitions between shifts are smooth by completing restocking, cleaning, and communication notes.
Participate in ongoing training and practice introductions or talking points to improve visitor engagement.
Perform weekly tidying of public and gallery spaces to maintain a professional and inviting environment.
Ways you can help:
Patron Experience Volunteers
The Holocaust Memorial Resource & Education Center of Florida is seeking passionate Patron Experience Volunteers who will provide administrative and logistical support to our Center.
Summary/Objective
As a Patron Experience Volunteer with the Holocaust Center, you seek to provide a welcoming and enriching experience to all guests, and to represent the museum’s mission at all times.
Responsibilities Include
Greeting and orienting Patrons to the Holocaust Center in a welcoming and enthusiastic manner. This includes providing a brief overview on the exhibitions in the museum and pointing out key components. (training will be provided)
Showing Patrons how to work with the audio tour, as well as the virtual reality tour of Anne Frank’s hiding place “the Secret Annex.”
Collecting brief Patron data that assists the Holocaust Center with grant reporting.
Responding to patron’s questions to the best of your ability; providing patrons with staff contact information for any questions on which further clarification is needed.
Representing the Holocaust Center and its mission to create a moral and just society free of all forms of prejudice at all times.
Other specialized projects and events available dependent on your interests and professional development.
What You’ll Bring
Customer/client service focus
Ability to work with a high degree of autonomy and accountability while being a strong team player
Excellent presentation and communication skills
Passion for the Holocaust Center’s mission
What You’ll Receive
Great professional development, mentoring, and skill building opportunities.
Opportunity to be in on the ground floor of a growing organization set to open a new, state of the art, iconic museum in downtown Orlando.
Scheduling Opportunities
As a volunteer, partial and full day shifts available during museum hours as follows:
Tuesday through Thursday: 10 am – 4 pm
Friday: 10 am – 1 pm
Sunday: Noon – 4 pm
Event Volunteers
Event volunteers represent the Center, chat with visitors and keep programs running smoothly. In addition to annual events that are held at the Holocaust Center, the Center also hosts many educational events throughout the community.
UpStanders Field Trip Volunteers
Every school year, thousands of students visit the Holocaust Center as part of the UpStanders: Stand Up to Bullying Program. Volunteers are needed to give tours to school groups. After training with our Education Curator, volunteers are expected to be able to independently lead these field trips. This is an informal way to act as a museum docent and interact with school students. Experience in teaching or museum education is a plus but not required. Field trips are generally two-three hours in length.
Internships
The Holocaust Center also provides internships for students for class/course credit. For more information about internship opportunities, please email us.